DISPATCH POLICIES

COVERAGE, TIMES AND COSTS

Dispatches areas of the national territory according to availability of external service.

In relation to dispatch times, at the time of purchase, the products will be managed via own or external dispatch with TNT or another, within a maximum period of 2 to 6 business days. For Special Events the term can be extended to a maximum of 20 business days. The values ​​of are calculated through updated price tables of external companies.

The tracking number of your order will be sent by mail once the purchase is confirmed.

Si la dirección de entrega fuese errónea o simplemente no se encontró quien recibiera el pedido éste será enviado de vuelta a nuestro centro de distribución. En este caso un ejecutivo de Vitivinicola La Montaña Ltda se pondrá en contacto vía mail o teléfono para resolver el problema.